Vienna House by Wyndham Diplomat Prague

I had a great experience at this hotel. The facilities were excellent, and everything was clean and comfortable. However, what really stood out to me was the service, especially from a woman named Svetlana. She was serving coffee at the breakfast restaurant and truly made my mornings. She was incredibly kind, always smiling, and so attentive to every guest. Her warmth and friendliness made my stay even more enjoyable. I really appreciated her hospitality and the positive energy she brought to the restaurant. Overall, I had a fantastic stay, and Svetlana’s exceptional service was a highlight of my experience!

I booked the hotel because of its location—outside of tourist routes, in the city, but near the airport. After staying in the place, I can confirm that the hotel location was perfect for my needs. The front desk staff was very welcoming, both during check-in and check-out. There are many restaurants of different levels and cousins around, a grocery store just next door, and a good commute to the city center, tourist spots, and the airport. The rooms are very spacious and basic, with good sound isolation. The bathroom is well-supplied. The rooms are in good condition. Great windows have a view of the city and lovely illumination. There are blackout curtains. Spacious lobby with various sitting options, chargers, chill, and work areas.

I will start by saying that from the location you can access easily most objectives in prague using public transport. The room was spacious, with really modern furniture, a nice bathroom and all the necessary facilities. The breakfast was also rich and good.

The room was very spacious and comfortable, it looked like newly renovated. Noise isolation was also good, as we could not hear anything from the streets or other rooms. The staff was always super kind and responded quickly to my questions/needs, which I appreciated. I also liked that the hotel is careful about the environment and it allowed to not change the towels everyday, but only when needed. The location of the hotel is just perfect (both for reaching the airport and city center)

The hotel is within walking distance (2-3 minutes) to a tram station and a subway. The breakfast was delicious, and there were a lot of options to choose from, like: freshly made fried eggs and omelette, sausages, potatoes, salads, all kinds of cereal and fruit. The staff was very nice and accommodating. There is one ironing room on each floor. The room was pretty clean, an 8/10, I would say. There were no slippers in the room, but when I requested them, they were given to me.